Good customer service is essential in order to success in business; there’s nothing high-tech concerning helping customers obtain exactly what they need. But technology can make the process easier and even more efficient.
For most small businesses, purchasing information technology (IT) can pay dividends within more ways compared to one. Not merely could technology help firms establish a corporate identity and lower the cost of doing business, it can also aid level the playing field.
The Dell/National Federation of Impartial Business (NFIB) Small company Excellence Award, established in 2004, recognizes small enterprises that instill the spirit associated with innovation and apply IT to further improve the particular customer experience.
Believe big, win large
The winner will receive $30, 000 within technology and specialist services from Dell; a Day with Dell program with Dell executives, which include Michael Dell, in order to share best company practices; a very long time membership to NFIB; and other prizes. Nine other companies may receive a Dell Latitude notebook and a one-year regular membership to NFIB. foundationlist for the 2006 award are:
• AMAD Logistics, an international freight forwarder and logistics company.
• DataCert Inc., a fast-growing dealer of electronic invoicing and corporate legitimate spend-management solutions.
• Errand Solutions, which supplies customized errand-running plus concierge services as a possible employee benefit plus customer relationship enhancement to health care, hospitality, residential property and corporate companies.
• Harrison’s Roofing Truss, L. T. C., a maker of engineered wooden roof and floor trusses.
• Micro Technology Services Inc., which develops and manufactures electronic items.
• National Relationship of System Managers Inc., provides a 24-hour, Web-based consumer portal through which usually clients can track service calls in addition to on-site parts storage.
• Ntelicor D. P., an information-technology consulting and staffing requirementws firm.
• Pipal Research Corp., a new team of strategists and investment bankers who provide study and analytical solutions.
• Sew What? Inc., a theatrical drapery manufacturer in addition to custom sewing services.
• TRS Consultants Inc., a a comprehensive engineering and structure management firm.