Good consumer service is essential in order to success in operation; there’s nothing high-tech about helping customers obtain exactly what they need. But technological innovation can make the procedure easier and even more efficient.

For most small businesses, buying information technology (IT) pays dividends within more ways compared to one. Not just may technology help firms establish a unternehmensidentität and lower the cost of doing business, that can also assist level the actively playing field.

The Dell/National Federation of Impartial Business (NFIB) Small company Excellence Award, founded in 2004, respects small enterprises that infuse the spirit regarding innovation and use IT to improve the particular customer experience.

Think big, win huge

The winner are getting $30, 000 inside technology and specialist services from Dell; a Day along with Dell program together with Dell executives, which includes Michael Dell, to share best enterprise practices; a long time regular membership to NFIB; and other prizes. Eight other companies may receive a Dell Latitude notebook plus a one-year account to NFIB. jerusalema for the 2006 award are:

• AMAD Logistics, a great international freight forwarder and logistics company.

• DataCert Inc., a fast-growing dealer of electronic invoicing and corporate legal spend-management solutions.

• Errand Solutions, which provides customized errand-running in addition to concierge services as an employee benefit and customer relationship enhancement to health treatment, hospitality, residential home and corporate organizations.

• Harrison’s Roof structure Truss, L. D. C., a producer of engineered wood roof and flooring trusses.

• Mini Technology Services Inc., which develops and manufactures electronic products.

• National Organization of System Administrators Inc., provides the 24-hour, Web-based customer portal through which often clients can monitor service calls and on-site parts safe-keeping.

• Ntelicor L. P., an information-technology consulting and staffing requirementws firm.

• Pipal Research Corp., a team of strategists and investment brokers who provide research and analytical solutions.

• Sew Exactly what? Inc., a theatrical drapery manufacturer plus custom sewing support.

• TRS Experts Inc., a a comprehensive engineering and building management firm.

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